Refund & Return Policy | swimsuitsforshop

Refund & Return Policy

Last updated: 2026

This Refund and Return Policy explains how return and refund requests are handled for purchases or order requests made through swimsuitsforshop.com, operated by GLOBAL INTEGRATED MARKETING COMMUNICATION GROUP HOLDINGS LIMITED.

1. Return eligibility

If you are not satisfied with an item, contact us as soon as possible at info@swimsuitsforshop.com with your order details. Return eligibility may depend on the product condition, time since delivery, hygiene considerations, applicable law and the specific circumstances of the request.

2. How to request a return

To start a return request, email info@swimsuitsforshop.com and include the information needed for us to review your case.

  • Order number or purchase reference where available
  • Full name and email address used for the order
  • Product name or item description
  • Reason for the return request
  • Photos where the item is damaged, incorrect or defective

3. Product condition

Returned products should be unused, clean, complete and in their original packaging where reasonably possible. Swimwear and intimate apparel may be subject to hygiene restrictions. Items that are used, damaged after delivery, missing components or returned in unsuitable condition may not qualify for a refund.

4. Damaged, defective or incorrect items

If your item arrives damaged, defective or different from what was ordered, contact us promptly at info@swimsuitsforshop.com . Please include clear photos of the item, packaging and any visible issue so we can review the matter and determine the appropriate next step.

5. Return instructions

Do not send items back before receiving return instructions from our support team. Once your request is reviewed, we may provide return address details, packaging guidance or other steps required to complete the return process. Returns sent without prior instructions may be delayed or may not be accepted.

6. Return shipping costs

Return shipping costs may be the customer's responsibility unless the return is required because of an error, damaged item, defective item or another situation where applicable law or our confirmation states otherwise. Any available return shipping arrangement will be communicated during the return review process.

7. Refund review and timing

Refunds are reviewed after the returned item has been received and inspected, or after sufficient evidence has been provided where a physical return is not required. Approved refunds are processed using the available refund method connected to the order or another method communicated by support.

8. Non-returnable items

Certain items may not be eligible for return for hygiene, safety, customization or legal reasons. This may include swimwear or similar items that have been worn, washed, damaged, altered, returned without hygiene liners where relevant or otherwise made unsuitable for resale.

9. Simplified return process

  1. Email info@swimsuitsforshop.com with your order details
  2. Wait for our support team to review your request
  3. Follow the return instructions provided by email
  4. Send the item back where a return is required
  5. We review the returned item and process any approved refund

10. Exchanges

Exchanges may depend on product availability and the details of the original order. If you would like a different size, color or item, contact us first so we can confirm whether an exchange option is available.

11. Contact for refunds and returns

For any information about refunds, returns, damaged items or incorrect orders, contact: info@swimsuitsforshop.com